Personalia  
Name Kelly Crabbé
Date of Birth July 31, 1983
Place of Birth Leuven
Mobile +32 479 69 55 60
Email [email protected]
LinkedIn http://be.linkedin.com/kelly.crabbe
GitHub http://github.com/moonwitch

Personal Skills

  • Good teamplayer, very passionate about IT

IT Skills

  • Operating systems
    • Windows XP to 8 (Use and administration)
    • Windows Server 2003 to 2012 (Use and administration)
    • Mac OS (Desktop - Advanced use and administration)
    • Linux and Unix (Distribution doesn’t matter much, but I prefer Debian based or Red Hat based.)
    • Android
    • Cisco iOS - managed switch - basic use and understanding
  • Specific Software packages (Unless otherwise noted, skills include use and administration.)
    • Blackberry Exchange
    • Exchange Server 2003, 2010
    • Active Directory (Func. Level 2003, 2008, 2008R2)
    • DFS/DNS/DHCP
    • SharePoint
    • VMware vSphere/Fusion
    • Cisco Unified Communications Manager
    • Version Control : Git and Mercurial
    • Ticketing systems : TOPdesk and SalesForce
  • Scripting/Programming
    • HTML/CSS/SCSS : Currently doing a refresher
    • Lua
    • PowerShell
    • Bash
    • Batch
    • Ruby (on Rails)
    • PHP : basics (Including CodeIgniter and CakePHP)
    • AppleScript
  • Other notable skills
    • Proficient in using Markdown, LaTeX to generate documentation
    • Adobe Photoshop, Illustrator, InDesign, Fireworks : Can use all three on basic level
    • Pixelmator, GIMP, InkScape : proper use

Languages

  • Dutch : Native speaker
  • English : Excellent
  • French : Good
  • German : Notes

Past Projects

  • Major migration Insurance Platform @ Amlin
  • Migration Windows XP to Windows 7 (400+ users)
  • Migration Windows Server 2003 to Windows Server 2008
  • Deployment of Ubuntu on company laptops; this involved customizing the ISO and creating an automated install for 6 types on 2 keyboard layouts in one ISO.
  • Inclusion of new company branches into current infrastructure (in progress)

Experience

  • 2010 - current : Amlin
    • 2010-2012 : Service Desk Officer
      • Writing tech. documentation and user guides
      • Training peers
      • Troubleshooting and resolving 80%+ of incoming incidents
    • 2012 - current : Jr. System Administrator
      • Daily administration
        • Backups (Backup Exec 2012)
        • ActiveDirectory administration
        • DFS Administration
        • Management of fileservers (Disk Usage, Performance)
      • Advanced incident management
  • 2008 - 2010 : Panda Antivirus Worked as 1st and 2nd line technical engineer for our Belgian, Dutch and French clients. Tasks included:
    • Removal of infections
    • Assistance in installing/uninstalling/configuring
    • Troubleshoot installations/uninstallations/setups
    • Create scripts for assistance/removal
    • Create technical documentation as well as client manuals
  • 2007 - 2008 : Dommel Worked as 1st and 2nd line technical support officer
    • Troubleshoot ADSL, VoIP, hosting, domain name issues
    • Create documentation for clients and co-workers
    • Administer domain name services (reseller)
  • 2005 - 2007 : ComputingHost, voluntary administrator on forums
    • Ensure smooth operation of forum (Invision Power Board)
    • Ensure provided content was en par and not plagiarized
    • Assign hosting packages based on provided content
    • Resolving disputes
    • Contributed tutorials on Photoshop, Illustrator, PHP, Linux